ALICE wins several HotelTechAwards in 2020 – Hotel-Online



Alice | January 08, 2020

For the third year in a row, ALICE is named # 1 in concierge software by Hotel Tech Report.

ALICE is pleased to announce its success in the HotelTech Awards 2020, winning top honors in several categories. The hotel operating start-up was named Best Concierge software, Best Mobile App for Customers and finalist for Staff Collaboration Software (Best in North America) by Hotel Tech Report. ALICE was also on the list of Top ten best places to work in hospitality technology for the third consecutive year. ALICE is the leading operating technology for the hospitality industry, connecting every department in the hotel to a single platform for all staff communications and guest inquiries. Over 100,000 hoteliers in 2,500 hotels around the world use ALICE.

In addition, ALICE was a finalist in the Facility Maintenance Management category with its Preventive maintenance software and finalist of Housekeeping software Category. HotelTechAwards are the industry’s only data-driven rewards platform, with winners determined not by a handful of judges, but by a global community of thousands of verified hotel technology users in over 120 countries. Each month, over 40,000 hospitality industry professionals use to make informed purchasing decisions.

“We are grateful that hoteliers place such a high value on ALICE,†said Alex Shashou, co-founder and president of ALICE. “The HotelTechAwards are a powerful seal of approval for any business to own and for hoteliers to trust. Every year, we celebrate positive customer feedback and also consider improvement suggestions to continuously improve our product and user experience.

Verified users have applauded the design and functionality of the ALICE software in their reviews. Customers also praised the software’s ability to increase productivity and organize workflow.

“The ALICE platform provides a smooth UX and an intuitive user interface that our end users love! “
-Director of hotel information technology at a resort in The Woodlands, TX

“Communication within our 42 acre resort has improved since using ALICE. The overall efficiency from a management point of view has lived up to expectations! We are excited to launch ALICE Housekeeping next year.
-Room manager of a boutique hotel in Paradise Valley, CA

“I love ALICE because it’s reliable, user-friendly, easy to navigate and looks great! “
-Hotel manager in a resort in Las Vegas, NV

The HotelTechAwards 2020 closed a year of recognition and growth for ALICE. In 2019, ALICE’s housekeeping software was nominated for a IxDA price for its ability to connect users and optimize performance, and ALICE was also featured by Amazon for its approach to solving complex data migration issues.

“Hospitality is listening to and anticipating the needs of others. In our work, this means providing powerful ideas and solutions to our hoteliers so that they can take care of their guests and staff. This year, we look forward to continuing to surprise and delight our users with product features they didn’t know they needed. We are just delighted that the tools we have created have had such an impact, â€adds Shashou.

To read more customer reviews and see reviews of ALICE’s suite of solutions, visit company profile on Hotel Tech Report, and visit to schedule a personalized demo.


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